We submit claims within 24-48 hours of receiving encounter documentation from your providers. For practices using EHR systems with real-time integration, claims often go out the same day as the appointment. Fast submission means faster payment, every day of delay adds to your days in AR. Unlike in-house staff who might batch claims weekly or submit when they have time, we maintain consistent daily submission schedules that keep your revenue cycle moving and your cash flow predictable.

We catch them, that's the difference between quick posting and quality posting. Every payment gets compared to your contracted fee schedules before we post it. If a payer sends $350 when they should have sent $425 per your contract, we flag it immediately and our denial team appeals the underpayment. Most practices recover 2-5% additional revenue monthly from these corrections because they're posting payments without verifying amounts are correct.

We work it aggressively even though older AR is harder to collect. For balances over 120 days, we start with intensive payer contact, calling multiple times weekly, escalating to supervisors, referencing contract timelines, threatening state insurance commissioner complaints when appropriate. We've recovered claims that were 200+ days old because nobody had ever actually pushed the payer for resolution.

95% on claims we determine are appealable and worth pursuing. Not every denial should be appealed, some are legitimately denied for valid reasons. But for denials that are incorrect (wrong medical necessity determination, coding errors by the payer, missing information we can provide, processing mistakes), we win 95% through detailed appeals with complete clinical documentation and payer policy references.